What our Customers say...

Water Damage Testimonials

We recently had an ice maker that was leaking on our wood flooring and causing it to buckle.  Jorge Vinalay was quick to respond and offer his good advice on how we should proceed with the repair, he even went above and beyond by returning to check the moisture levels of the concrete.  

I highly recommend SERVPRO for your restoration needs!

Fantastic results!!  We had water damage in our kitchen: called them at 12:15, Jhovanny showed up at our house at 2, workers arrived the next morning, and 2 days later our damage was repaired and ready for restoration!!  WE ARE MORE THAN SATISFIED WITH THE WORK PERFORMED!!  Thank you SERVPRO!!

Always polite and willing to help. They worked with each other. Always on time and kept me informed!

Jorge V was on point with his the process of removing and replacing the walls in my home that were damaged by rain.

  • I highly commend Chris Nikzad the production manager from
    SERVPRO Huntington Beach South for exceeding my expectations! Having a roof leak & water intrusion is very stressful. Chris allayed my fears with his calm, knowledgeable & friendly manner that immediately put me at ease. He explained his assessment and the treatment plan thoroughly. Chris is a stellar representative  with honesty & integrity that speaks volumes for the company he works for! Way to go SERVPRO!

  • I contacted several Remediation companies due to a leak from an upstairs unit that went down to my guest bathroom shower.  I heard all kinds of pitches about how I probably have mold and water damage etc.  Jorge came out and educated me on everything that needed to be done and was HONEST.  There was just water damage and no mold like Jorge assumed.  On top of this, he was the cheapest out of all the quotes.  Matt and his helper were out next day and finished the demolition quickly.  Will recommend SERVPRO aka Jorge and Matt to anyone that has to deal with Remediation or demolition.

A couple of weeks ago we had a burst pipe behind the master shower shower head behind the wall. It leaked down to our garage wall and damaged the wall behind our shower. To the rescue.. SERVPRO. Jorge Vinalay came out and was able to commit immediately to the project.( We asked two other services to come out to look at the damage but decided on SERVPRO.) They 'mitigated' the water damage, and we used them to restore the master shower and the garage. They completed the whole job within days. Cory was the restoration project manager and he was a straight up guy who resolved all of the problems from moving all the garage items around to restoring the garage wall and painting it.... to taking out the previous shower and replacing it with a new one. He had a little tile work to do because the replacement shower wasn't a perfect fit. Excellent job!  He was conscientious in all aspects of the project from showing up on time to getting everything done and more. I am very pleased and heartily recommend SERVPRO of Huntington Beach South!

  • Jorge and his team are amazing!! Jorge was on time every time and never kept me waiting 1-2 hours like most people do. Jorge is extremely knowledgeable and pointed out areas of damage that I didn't realize were caused by water! He immediately advised me to contact my insurance company since the leak was coming from my upstairs neighbor. Jorge went to work right away. He was also friendly and open to having my large dog follow him around. His team then came out for demolition and left the place spotless! I highly recommend them for your remediation needs!

We have a rental property in Laguna Beach and tenants was concerned about mold issue. We did the mold testing and they found out two areas that are highly moistened. I have called and schedule with SERVPRO of Huntington Beach South. Mr Jorge Vinalay showed up right on time and inspected the issue areas in the mold report. With his expertise and knowledge, He realized that the highly moisture areas are in fact concrete wall. With concrete walls, they are normally high moisture and mold do not grow on concrete... He reassured my tenants and suggested a few options to mitigate the issue. 
I never write review for any one but this time I have to ... because Jorge is so good ... I need to thank him for his service. 

  • Thank you SERVPRO of Huntington Beach South.
    Thank you Jorge Vinalay.

I am very pleased with your company's service after a leak from upstairs flooded my condo, in spite of the insurance company's dragging their feet. Your staff was professional and helpful and did an excellent job. I'd like to mention Jake and Logan who were especially outstanding and helpful. I would definitely recommend your company.

Thanks, Jan Bradley

They are outstanding. Comforting in a bad situation.

I came home from a business trip at 11pm and opened the front door to a hissing sound. I took a step inside and my wood floors felt like a wet sponge. I freaked out and ran to turn off the water to the fridge, yeah it was a faulty supply line. My insurance company sent SERVPRO out the next day to wring out my house. Jhovanny was my specialist and he explained everything so well, he was very knowledgeable, professional and funny. They took care to do everything right the first time.

10++ Jhovanny & crew kicked a**. Great team!

They did an excellent job! Due to SERVPRO's (Aaron Chennells) quick response to our water flooding - we had fans/dehumidifiers up & running within 3-4 hours after it occurred. Thanks we avoided even more damage being done to our premises.